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Privacy Policy

Last updated: March 23, 2025

Who we are

Our website address is: https://undanatural.com.au. We are based in Australia and comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

Cookies

If you leave a comment on our site, you may opt to save your name, email and website in cookies. These are for your convenience so you don’t have to re-enter your details the next time you comment. These cookies last for one year.

If you log in to the site, we will set temporary cookies to determine if your browser accepts them. These cookies do not contain personal data and are discarded when you close your browser.

Additional cookies are used to save your login information and screen preferences. Login cookies last for two days; screen option cookies for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes login cookies.

If you edit or publish an article, a cookie will be stored in your browser containing the post ID. It does not include personal data and expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same as if the visitor had visited the source website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the content, including if you are logged into those websites.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Product purchases

When you make a purchase on our website, we collect the necessary information to fulfil your order — including your name, shipping address, and payment details. Payments are securely processed via Stripe. We do not store or have access to your full card details.

Transaction security

We prioritise the security of your payment data. All transactions are processed securely via Stripe. You can read Stripe’s full privacy policy here: https://stripe.com/privacy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely for moderation and continuity.

If you register on our site (if applicable), we store the personal information provided in your user profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also view and modify this data.

Your rights

If you have an account or have left comments, you can request an exported file of your personal data. You may also request its deletion. This excludes any data we must retain for legal, administrative or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.